Enquiries

When making your enquiry you should state the dates required, size of your party and any other individual requirements. e.g. vegetarians, non smoking, disabilities, pets etc.
We urge all prospective visitors to contact the individual establishments by telephone.
“Get to know your host”

Disabled Facilities

Currently the disabled grading system is undergoing changes. It is essential you check with the accommodation of your choice showing the disabled wheelchair symbol – exactly what facilities they have. Some establishments may be offering ground floor accommodation only.

Bookings

After making your choice contact the establishment directly. You will normally be required to pay a deposit, then you should receive a receipt and conformation of your booking. In Britain phone, fax, email and other bookings are normally a legally binding contract, deposits may be forfeited should you cancel. All prices shown in the entriesshould include V.A.T at the current rate.

Provisional bookings are normally only held for a limited time, pending a deposit or written confirmation for that booking, this applies to all bookings – by email, letter, phone or fax.

Buyer Beware

The vast majority, but not all establishments on this website are inspected annually by an official tourist body like South West Tourism, the RAC or the AA. Staying in a graded and annually inspected establishment, is your guarantee of the accommodation’s quality, facilities, cleanliness and public liability insurance. Non inspected accommodation normally offers all of the above – However ! it is up to you to be thorough with your initial enquiries.

Complaints

In the unlikely event of you being dissatisfied with the accommodation found through this website, please notify the owner or manager of the establishment at the time of your stay. Please give your host the opportunity to rectify the complaint. It’s too late to put things right when you’ve gone home! This website bears no responsibility for complaints. We have a policy of 3 similar complaints from diffrent sources in one year – the accommodation provider’s advert will be suspended from our websites.